Challenges

When we decided to start a charity in Ethiopia I knew it was going to be a challenging undertaking, but I think I underestimated it a little bit.

Some of the challenges I knew I would face were the language barriers, differences in processes between two completely different countries, technology challenges and of course cultural differences.

Chance for Change International Outreach received our charitable status in Ethiopia on December 6, 2010 after jumping over many hurdles, but that was just the beginning and looking back the easy part. Because the model of our charity is based around sales of goods as apposed to strictly collecting monetary support there is additional challenges. Developing countries do not have systems in place like we do here in Canada. In order to import products for sale purposes in Canada there is a few steps that have to be taken. These steps are clearly outlined in a number of different governmental organizations. It’s not a simple task, but one that if you follow the steps and talk to the right people you are able to achieve without too many swear words coming out of your mouth in the process. Ethiopia is a different beast. Getting an export license wasn’t that difficult because I have some good people working for me there, but the process after that has been a nightmare. Every time we think we are days away from our shipment leaving there is another form that needs to be filled out, another process that needs to take place, another place to bring the shipment to get authorization to allow the shipment to leave……ahhhhhhhhh (insert swear words). Anyone who has travelled to Ethiopia or I would assume any developing country knows that electricity comes and goes at will with no notice and with it Internet service. Adding this to the time difference, and cultural differences in the fundamental ways in which Canadians and Ethiopians do business means I go days and days without knowing what is going on and thinking that everything is fine, only to find out that once again we are stalled usually because of one more piece of paper that is needed. My hope is that once we have this processed ironed out, every shipment from here on will be a piece of cake and looking back it will just be the story of the beginning of a great Charity.

I know the shipments will get here, and with them we will be able to continue with our goal of helping educate and employee some of the people in Ethiopia but for right now the frustration mounts.